About Avery

With over 100 care homes and nearly 7,000 residents, Avery Healthcare has long been recognised as one of the leading providers in the UK’s senior living sector. They are known for setting the benchmark in quality, safety, and innovation. Every home is shaped by the commitment to provide exceptional care.

More about their mission here: https://www.averyhealthcare.co.uk/about-us/

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The Challenge

Avery faces the constant imperative, to uphold the highest standards of excellence. The organisation’s leadership understands that excellence in care is a continuous journey. “Good enough” is never enough. To stay ahead, they seek better ways to know more, respond earlier, and care smarter. Maintaining this standard across dozens of locations is a complex challenge, leading to this partnership with Teton.

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The Solution:

By integrating AI-driven technology and automated documentation into daily operations, Avery empowered its staff with real-time insights, enhancing their ability to anticipate needs and respond before challenges escalate. By leveraging Teton, Avery gained the tools to deliver data-driven, resident-centred care while relieving staff from manual documentation that previously consumed time and focus.

Impact:

At Avery, delivering high-quality care has always been non-negotiable. Even before implementing Teton, their homes consistently outperformed industry averages in both attention and care time. But with Teton, they had remarkable improvements in the care quality, efficiency, resident safety and vital improvements.

Efficiency & Care Quality:

The collaboration between Teton and Avery was to gain a new level of clarity, and efficiency. By making resident conditions visible, the team could prioritize better. Over six months at two sites, Avery saved 738 hours of staff time, equivalent to 31 full working days. That time was not lost, as Avery was able to reinvest resources where it was needed the most. Residents still received care time, but the system allowed for more targeted, more impactful, and quality time, doing the right things at the right time.

“Teton has allowed us to release time for the carers, they are now able to help other people who also need support” - Tom, Care Home Manager

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