Product

Teton E-Call
Rebuilt for the resident

Teton E-Call is a modern nurse call system, with fast responses, trustworthy analytics, and staff-to-staff communication built in.

A caregiver holding a phone with the Teton room overview, showing a call for help from room 199

From pressing the button to reviewing care
Every call, with the full picture

  1. A resident sitting on the edge of his bed presses his pendant, and the E-Call card shows staff his room and that he is sitting up

    A call that arrives with context

    Peter presses his button. Staff see where he is, what he's doing and how long he's waited.

  2. E-Call report on a phone: the request was toileting, who responded and the response time

    A record of every call

    Staff note what Peter needed, and Teton adds when he called and how the team responded.

  3. Desktop insight: Peter made 34 E-Calls this week, up 40%, mostly toileting at night, with a button to flag him for reassessment

    A fuller picture of each resident

    Over time, Teton notices when Peter's needs change, so staff can flag him for reassessment.

E-Call in practice
Across the communities using it

45 sec

To accept a call

Calls reach the caregiver's phone, not a panel down the corridor, and escalate if nobody accepts.

3 min

To reach the room

The sooner someone arrives, the less likely a resident is to try getting up alone while waiting.

1 in 6

Calls from a resident already up

Teton shows staff when a resident is already out of bed, so they know which calls can't wait.

Everything your team needs
From one resident to the whole community

One app for every call

E-Calls, falls and every room’s status, side by side on the phones your staff already carry.

Room overview in the Teton app, with a call, a fall and residents asleep

Let them know help is coming

Reassure residents you’re on your way with a quick call or one-tap message.

E-Call screen with Call room and quick messages such as “Staff are on their way”

Real-time room context

Know who’s calling, where they are and what they’re doing. If nobody answers, the call goes to the whole team.

Help requested card for room 199, escalating to all staff in 3:44

Care plan insights

Spot residents who need more help and review their care plan early.

Insight: more toileting needs, with a button to flag for reassessment

Every call, accounted for

See response and resolution times across your whole community, and who’s on shift to answer.

Call totals, average response and resolution time, and staff logged in

Talk to your team, live

Call for back-up over the staff walkie-talkie without leaving the resident’s side.

Staff walkie-talkie on a phone, talking

Questions about E-Call
Answered

Get started

Give every resident a faster way to be heard

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